Help
44d
44d
I have my games sorted so that the least time out is listed. But I just came upon some games that a lot less time remaining than the games I had just finished playing.
I am using Firefox right now. I was using Chrome on my old tablet when I bought a new one. I tried using Chrome on this new one but there was a login error and now RHP won't let me login through Chrome. It says something like "we'll send you a message that will help you login," but it never does. It also says (on the same screen) it has sent me 99+ messages.
A couple problems I don't know how to fix.
Thanks,
Jayboman
35d
1 edit
@Jayboman1579 saidYour question is a little confusing - you tried to login using Chrome on your NEW tablet, and now you can't login to Chrome on your OLD tablet either?
I am using Firefox right now. I was using Chrome on my old tablet when I bought a new one. I tried using Chrome on this new one but there was a login error and now RHP won't let me login through Chrome. It says something like "we'll send you a message that will help you login," but it never does. It also says (on the same screen) it has sent me 99+ messages.
But Firefox on your new tablet is fine?
The 99 messages observation is puzzling. Which tablet is it that you are using?
Did you request a password reset email? This will be invalidate the existing password.
Can you let me know exactly what the error says?
34d
@Russ saidI tried to log in with Chrome on my new tablet and made the mistake of allowing log in via Google. I thought it would use my stored name and password. I guess it didn't. I retried it a few times with the same result - we'll send you a message, adding that they have sent me 99+ messages already.
Your question is a little confusing - you tried to login using Chrome on your NEW tablet, and now you can't login to Chrome on your OLD tablet either?
But Firefox on your new tablet is fine?
The 99 messages observation is puzzling. Which tablet is it that you are using?
Did you request a password reset email? This will be invalidate the existing password.
Can you let me know exactly what the error says?
Seeing that it wasn't working with Chrome I decided to try it with Firefox and it appears to be working okay. The only trouble I am having is an issue with the games list. I have found that some my short games (like 3/7 or 7/7) are listed below my long term (21/21) games. I first noticed it when I saw a couple games getting down to about one day left. No biggie I guess as long as I keep an eye out but it is a bit of a pain.
Thanks for your help.
Jay
34d
@Jayboman1579 saidAh, OK. Connecting with Google is not the option when you have an existing email and password account - that is for new users who want to use Google authentication instead and will create a new account.
I tried to log in with Chrome on my new tablet and made the mistake of allowing log in via Google.
34d
@Jayboman1579 saidAre you changing the sort order? Check this blog post which illustrates it :
The only trouble I am having is an issue with the games list. I have found that some my short games (like 3/7 or 7/7) are listed below my long term (21/21) games.
Blog Post 604
If there is still a problem, I will investigate.