Originally posted by yo its meVirgin give the fastest broadbank connection compared to BT etc
Pipex have been anoying and I told them to disconnect us, cos we are so DONE with them! Anyway I'm loking at going with Virgin for our landline now. Do any of you use them instead of BT and how do they fair?
Cheers, Yim.
They offer a good over all package, if your looking for internet, phone and TV
Originally posted by Daemon SinI've been with BT for over a year now. I've never experienced any down time. The one time that I had to call them, the phone was answered almost immediately and the problem resolve in a couple of minutes, albeit by some dude with a dogy accent.
Never used them myself but from what I've heard they're in the same league as Sky or BT. The service you get is good and every thing's great until something goes wrong and you have to call them up. Then it's long queues, useless call-centre staff and problems that never get resolved.
Word of warning though. Virgin has been testing new tracking software ...[text shortened]... event file sharing. If you illegally download music or movies, avoid Virgin like the plague.
So far I can't fault them service wise.
My only gripe is that they expect you to be three months in advance with your monthly payments. This I find irritating.