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Since the update I’m still getting repeatedly logged out whenever I’m away from RHP using another app.
Happens one two iPads, but not on iPhone.
Have multiple decide login toggled on.
Tried accepting cookies and rejecting cookies, no difference.
Not running any ad-blockers.
Thanks for any help here Russ.
@divegeester
If you can reproduce this, please document the browser versions and what you did to make it occur. OS platform version too. Then send to feedback, if you prefer.
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@Russ saidHi Russ,
Hang on....are you logging out on the second devices/app?
No. Prior to the update I was always logged in on both devices plus my phone.
But now I get logged out maybe 85% of the time; it’s not 100% and it’s not consistent with every app.
For example I can switch to Facebook for a while and then go back to my RHP tab I’m I’m logged out.
Or I might play a game app and then find I’m logged out.
Other 15% of the times I switch back to RHP and I’m still logged in.
This has been happening exclusively since the update.
Be interested in hearing if other users are experiencing this.
Short answer; I never log out. Never have done.
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@Russ saidI do use a VPN on one device when using banking but switch it off afterwards as it slows internet speed.
@divegeester
Cookies changed to "strict" during the update, which is more secure, but I can't think why this is occurring to you short of the usual culprits - third party security software or you use incognito/privacy mode, that then kills all cookies on sessions end.
If you can reproduce this, please document the browser versions and what you did to make it occur. OS platform version too. Then send to feedback, if you prefer.
I frequently clear cookies and I know this means I will have to log in again; what I’m talking about is not that scenario.
This is being logged out for no apparent reason. But not happening on my iPhone strangely.
It’s not the end of the world of course, just a little bit annoying.
Edit; Browsers are both safari. Using Google as search engine.
Edit2:
OS versions
1) IOS 17.5.1 (brand new iPad 10 inch)
2) IOS 15.8.3 (older Gen iPad)
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@divegeester
When I turn my iPad on in the morning and go to this site, the page I get is the login page. It looks like I’ve logged out, even though I haven’t.
When this first started happening, (after the update), I assumed it was a glitch, and I would login again.
What I’ve now realised, is that although it looks like I’ve been logged out, I actually haven’t. If I click on one of the headings, eg. Forums, it brings up the page, and it turns out I’m not logged out at all.
I don’t know if this works for you?
It means an extra couple of clicks to get to the right page, but although it looks like I have to login again, I actually don’t.
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@Tommovich saidInteresting, I’ll check that. Thanks.
@divegeester
When I turn my iPad on in the morning and go to this site, the page I get is the login page. It looks like I’ve logged out, even though I haven’t.
When this first started happening, (after the update), I assumed it was a glitch, and I would login again.
What I’ve now realised, is that although it looks like I’ve been logged out, I actually haven’t. If I clic ...[text shortened]... clicks to get to the right page, but although it looks like I have to login again, I actually don’t.
Still an update glitch for iPad though.
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@divegeester saidYes, it didn’t do this before the update.
Interesting, I’ll check that. Thanks.
Still an update glitch for iPad though.
I don’t find it a problem really, it only takes a couple of seconds longer to bring up the page I want, but I was glad to find out I didn’t have to login again every time.
@Tommovich saidCan you let me know if this is still necessary?
@divegeester
When I turn my iPad on in the morning and go to this site, the page I get is the login page. It looks like I’ve logged out, even though I haven’t.
When this first started happening, (after the update), I assumed it was a glitch, and I would login again.
What I’ve now realised, is that although it looks like I’ve been logged out, I actually haven’t. If I clic ...[text shortened]... clicks to get to the right page, but although it looks like I have to login again, I actually don’t.
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@Russ saidYes, it’s still happening. Although not every time.
Can you let me know if this is still necessary?
I’m not sure why, but it seems that possibly the longer I am away from the site, the more likely it is to happen.
As I say, it’s not much of a problem, it just takes me a few seconds longer to get to my games page. But it never happened before the update.