13 Aug 07
Originally posted by rbmorrisIt may vary from country to country (and of course it always depends on the person you happen to reach), but as I said, in my case the customer service couldn't have been better. What I liked best was that you didn't have to call them. I did everything by email, got fast and friendly replies and good explanations of what I was supposed to do, and the replacement batteries arrived quickly.
I don't think I'd ever buy a Dell again. I've been dealing with them for a long time and the level of quality customer service has dropped significantly over the past few years. In fact, I'd have to say that I have never has a worse customer service experience than I've had with Dell.
13 Aug 07
I have had a dell for several years now with no trouble whatsoever. It has done everything I wanted to do, but then I am not a big gamer, so I can't speak about the high end gaming computers. As far as tech support is concerned, I never had a need to use one so I can't judge that, but I have heard that most of it is done from India and other cheep labor countries. I don't know if that really effects the quality or not, but I would imagine it can be hard to understand them if you are not familiar with their accents. But that can be said of almost anywhere in a world market. As far as gaming goes I have a friend who purchased an "Alienware" system and he claims it to be the fastest and most reliable piece of commercial equipment on the market. But I can't confirm that. I just hear him brag about it daily until I am thougrally nauseated.
15 Aug 07
Originally posted by AThousandYoungI just realised that this question was unanswered.
I want a laptop that can easily handle the game Civilization IV, but with keeping the price down to $1000 or so. Any suggestions?
Basically a decent gaming computer needs a fast processor and a high quality video card eg the Nvidia Geforce 7600. Computers in this class start at around $1500 US or so unfortnately.
CHeck out the alienware website. http://www.alienware.com
16 Aug 07
Originally posted by kenanOn average, I destroy a laptop every 6 months or so. Not through carelessness, you understand, but because I use them every day on factory floors, sometimes a very harsh environment. It's got so bad that I now buy two at a time and keep them syncronised for the sake of continuity.
What configurations you recommend? (Provide me links if possible)
I am currently using an MSI 262. This has been dropped twice onto concrete and sprayed with water from a burst pipe. Neither event caused more than superficial cosmetic damage. An incident with mangenese shot resulted in smoke from the left-hand speaker, which now fails to produce more than a crackle. The rest of the machine is fine, and it's now 12 months old.
This is, without doubt, the best that I have ever owned. Small, light, fast, excellent battery life, well equipped and tough. Thoroughly recommended.
16 Aug 07
1 edit
Originally posted by CauselessOneI am such an ignorant when it comes to computers. What is MSI 262?
On average, I destroy a laptop every 6 months or so. Not through carelessness, you understand, but because I use them every day on factory floors, sometimes a very harsh environment. It's got so bad that I now buy two at a time and keep them syncronised for the sake of continuity.
I am currently using an MSI 262. This has been dropped twice onto concre . Small, light, fast, excellent battery life, well equipped and tough. Thoroughly recommended.
Thank you already.
16 Aug 07
Originally posted by Rajk999yeah but dell parts are more expensive to replace than generic pc components, so if you bought 40 of them, financially speaking, it was a bad decision
Overall Dells are reputed to be very reliable and the service is better than most. I was the IT manger for a small firm recently and I bought over 40 Dells, and had only one issue with one of the computers, which they attended to promptly.
When choosing a laptop, there is no substitute for having a bit of knowledge in your head so that you can carry on an ...[text shortened]... iba ($500 to $800), both of which are reliable and at the top end is the Sony - $2000 US and up.
16 Aug 07
1 edit
Originally posted by eatmybishopIve heard that argument before and the reply is simple. Most computer parts last 3 to 5 years (or more if you have good ventilation and surge supression). After that it is obsolete anyhow and the matter of petty components costing $30 or so is irrelevant.
yeah but dell parts are more expensive to replace than generic pc components, so if you bought 40 of them, financially speaking, it was a bad decision
In any case the decision to go with Dell has little to do with cost and finance. Most financially well off companies prefer reliability and prompt service regardless of the financial cost. Watching every nickle and dime is what financially strapped companies do.
30 Aug 07
Originally posted by Rajk999I finally fed up with my gf's complaints about using her laptop all the time and did something stupid.
Ive heard that argument before and the reply is simple. Most computer parts last 3 to 5 years (or more if you have good ventilation and surge supression). After that it is obsolete anyhow and the matter of petty components costing $30 or so is irrelevant.
In any case the decision to go with Dell has little to do with cost and finance. Most financially we ...[text shortened]... of the financial cost. Watching every nickle and dime is what financially strapped companies do.
I just bought Sony VGN-SZ670N laptop.
Being on this computer is like a dream. It is small, light as feather and fast as lightening.
I am extremely happy currently. It is a great investment.
Maybe it's a bad investment if I spill tea on it.
30 Aug 07
Originally posted by kenanHow much was it?
I finally fed up with my gf's complaints about using her laptop all the time and did something stupid.
I just bought Sony VGN-SZ670N laptop.
Being on this computer is like a dream. It is small, light as feather and fast as lightening.
I am extremely happy currently. It is a great investment.
Maybe it's a bad investment if I spill tea on it.