@torunn saidNo, we're not meant to be an emergency service/ charity.
Do you also have on-call service? Emergency?
But that is when things feel stressful, when clients have left an issue we could have helped with sometime ago. But they didn't engage back then, they've left it till they've got baillifs at the door, or they've got no means of heating their home that night. Or they've got no food and no money for a few days.
Those are the stressful calls/ cases.
Usually there's a referral and time to advise/ sign post.
@yo-its-me saidThe only stress-free job I've ever had was when I was 15 and sold ice cream along Clacton's promenade.
No, we're not meant to be an emergency service/ charity.
But that is when things feel stressful, when clients have left an issue we could have helped with sometime ago. But they didn't engage back then, they've left it till they've got baillifs at the door, or they've got no means of heating their home that night. Or they've got no food and no money for a few days.
Those are the stressful calls/ cases.
Usually there's a referral and time to advise/ sign post.